09bte's Privacy Policy

Introduction & Scope of Application

09bte ("we", "us", or "the platform") is an online gaming service provider. We are committed to ensuring a safe and enjoyable experience for users in Bangladesh.

This privacy policy explains how your personal information is collected, used, stored, and protected when you use the 09bte website (09bte.lat). This policy applies to all our services — sports betting, casino games, live casino, and any related activities.

By registering on or continuing to use our platform, you are considered to have accepted the terms of this privacy policy. If you do not agree with these terms, please refrain from using our services.

What Information We Collect

09bte collects various types of information to provide its services. This information can be divided into two main categories:

Information you provide directly

• Full name, date of birth, and national identity card details (for age verification)
• Email address, mobile number, and contact address
• Username and password chosen when creating an account
• Payment method details used for deposits and withdrawals — bKash, Nagad, Rocket, Upay, or bank transfer number
• Information provided when contacting the support team
• Documents uploaded for identity verification (national ID card, passport, etc.)

Automatically collected information

• IP address, browser type and version, device information
• Page visit duration, click patterns, and navigation paths
• Information obtained from cookies and similar tracking technologies
• Gaming activity logs — bet amounts, outcomes, and transaction history
• Session duration and platform usage patterns

Purposes of Data Use

09bte uses collected information only for specific and legitimate purposes. A summary of these purposes is given below:

Data Security Measures

09bte uses industry-standard technology and practices to protect your personal information. Our security framework is structured at the following levels:

Technical protection

• SSL Encryption: All data exchanged between our website and your device is protected by TLS/SSL encryption.
• Data Encryption: Sensitive stored data — passwords and payment details — is kept in encrypted form.
• Firewall & Intrusion Monitoring: Firewalls and real-time monitoring are active at the server level to block unauthorised access.
• Two-Factor Verification: Additional identity verification is required when suspicious activity is detected on an account.

Operational protection

• Only authorised staff have access to personal data, and only to the extent necessary.
• Staff receive regular training on data privacy.
• Security measures are regularly reviewed and updated.
• In the event of a data breach, affected users will be notified as promptly as possible.

Data Sharing with Third Parties

09bte does not sell, rent, or exchange your personal information to third parties. However, information may be shared in specific circumstances:

Service provider partners

Payment processors (bKash, Nagad, Rocket, Upay, bank transfer), technology infrastructure providers, game software suppliers, and customer support tool providers may receive the minimum relevant information needed. These partners are bound to meet our privacy standards.

Legal obligations

Relevant information may be disclosed under court orders, lawful requests from investigative authorities, or legal obligations. In such cases, we will endeavour to notify you unless we are legally prohibited from doing so.

Fraud and money laundering prevention

Information may be shared with relevant authorities as needed to prevent fraudulent activity, money laundering, or other illegal conduct.

Business transfers

If 09bte's business operations are merged, acquired, or transferred, your information may be passed to the new entity. Users will be notified in advance in such cases.

Cookies & Tracking Technologies

09bte uses cookies and similar technologies on our website. Cookies are small text files stored in your browser.

Types and purposes of cookies

• Essential cookies: Required to maintain login state, manage sessions, and ensure security.
• Functional cookies: Help remember your preferences (such as language settings).
• Analytics cookies: Monitor site usage patterns to help improve service quality.
• Performance cookies: Used to detect page load times and errors.

You can control cookie acceptance by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

Data Retention Period

09bte retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• All account-related information is retained while the account remains active.
• Even after an account is closed, data may be kept for the period required to fulfil legal and regulatory obligations.
• Financial transaction records and identity verification documents may require long-term retention.
• Once the required period has ended, data is securely deleted or anonymised.

To find out the specific retention period for your data, please contact our support team.

Your Rights

As a user of 09bte, you have the following rights regarding your personal information:

Right of access and correction

You can view the personal information stored in your account at any time and correct it if needed. The support team can assist with updating incorrect or outdated information.

Right to deletion

In certain circumstances you may request that your personal information be deleted. However, some data may need to be retained due to legal obligations or legitimate business reasons.

Right to object to data processing

You may object to the use of your data for specific purposes. The option to opt out of marketing communications is also available.

Right to data portability

You may request your data in a structured, commonly used format.

To exercise these rights, please contact our support team. We will process your request within a reasonable timeframe.

Protection of Minors

09bte strictly does not provide services to persons under the age of 21. This platform is intended only for those aged 21 or above.

• Age is verified at the time of registration.
• In cases of doubt, identity documents may be requested to confirm age.
• If identified as a minor, the account will be closed immediately.
• No information is knowingly collected from minors.

If you suspect a minor is using our services, please let us know at [email protected].

Policy Changes and Updates

09bte may revise this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• An updated date will be published on this page.
• For notable changes, a notification will be sent to the registered email address.
• A pop-up notification may be shown after logging in to the platform.

If you continue to use the platform after changes are made, you will be considered to have accepted the revised policy. We therefore recommend visiting this page from time to time.

International Data Transfers

09bte may use infrastructure in various locations around the world, which means your information may be stored or processed outside Bangladesh. For such transfers, we ensure that:

• Adequate data protection measures are in place in the recipient country.
• Appropriate contractual safeguards exist for the transfer of data.
• Our security standards apply uniformly across the world.

Contact Us

If you have any questions, concerns, or requests regarding the privacy policy, please contact our support team. We provide assistance in Bengali and English 24 hours a day, 7 days a week.

We will process your privacy-related requests within a reasonable time and may ask for additional information if needed.